Residential Children’s Home
At Soaring Heights Care, we believe every child deserves a place where they feel safe, understood, and truly at home. Our home is built on relationships, trust and deep belief that each child’s voice matters.
We offer care for up three children and young people ages 8-17 years who, for many different reasons, may not be able to live at home right now. Whatever your journey has been, our team is here to listen without judgement, walk alongside you, and provide the guidance and stability you deserve.
Young People We Support
At Soaring Heights Care, we understand that every young person’s story is different. Many of the children who come to live with us may have experienced challenges such as trauma, neglect, or difficult changes in their lives. We see beyond those experiences and focus on you – your hopes and your future
What Makes Our Service Successful?
Dedicated Support
Our team of highly experienced professionals deliver the care and support young people need, the management team pride themselves on their robust recruitment and selection process, entwined with a robust staff induction, this induction allows all staff to understand the genetic make of the care home, ranging from:
Keeping You Safe – Our Therapeutic Approach to Risk and Safeguarding
At Soaring Heights Care, your safety, wellbeing and emotional safety are our highest priority. We understand that feeling safe is the foundation for feeling settled, building trust and beginning to grow. Because of this, we take thoughtful, sensitive and child-centred approach to understanding any risks that may affect you.
Staff who understand safety, trauma and children’s needs
Every team member is trained in safeguarding, trauma- informed practice and Soaring Heights Care safeguarding and child protection procedures. Training begins during induction and continues throughout their time with us, ensuring staff always understand how to protect and support you in the home and in the community.
Moving to the Home
When you move into the home, we want your space to feel truly yours. You’ll be supported to decorate your bedroom in a way that feels comfortable and personal to you- whether that means choosing colours, posters, bedding or things that help make it feel like your own space.
You will also receive a Children’s Guide, which explains everything you need to know about the home, the routines, and the people who are here to support you. You’ll be given to two Key Workers- adults who will get to know you well, listen to you, and be there to help you settle in and feel understood.
If there is every something you’re unhappy about, you will be shown how to use our complaints procedure. You can always speak up, and we will always take your voice seriously.
Every month, you’ll have the chance to complete a Children’s Feedback Form, where you can share your thoughts about how things are going. You will also have regular time with the Manager, so you can talk about your views, feelings and any ideas you have to make the home better for you and others.
Your voice matters here – what you think and how you feel helps shape the home the support you receive.
Our staff are the familiar, friendly faces that greet the young people each day, offering a listening ear and a helping hand. Providing practical and emotional support, staff build positive, trusting relationships with young people. Dedicated key workers also bring a continuity of care.